1Who We Are
Solevo is a product of Parvis Inc. ("Parvis," "we," "us," or "our"). We provide AI-powered agent solutions for local service businesses. Our website is solevo.ai. You can reach us at contact@solevo.ai.
2Information We Collect
We collect information in two ways:
From visitors to this website
- Name, email address, phone number, and business name submitted via our contact or demo request form
- Basic usage data (page visits, browser type, referral source) collected automatically when you browse the site
From clients using our AI agent services
- Business information needed to configure and deploy your AI agent
- Conversation logs generated by the AI agent as it interacts with your customers
- Contact details of your customers that the AI agent collects on your behalf
3How We Use Your Information
- To respond to demo requests and inquiries submitted through our website
- To onboard, configure, and deliver our AI agent services to clients
- To communicate with you about your account, service updates, or support requests
- To improve and develop our platform and services
- To comply with applicable legal obligations
4Third-Party Services
We use the following third-party services to operate our website and deliver our product. Each has its own privacy policy governing how they handle data:
5Data Retention
We retain contact and inquiry data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Client data is retained for the duration of the client relationship and for a reasonable period thereafter. You may request deletion of your data at any time by contacting contact@solevo.ai.
6California Residents (CCPA/CPRA)
If you are a California resident, you have the following rights under the CCPA and CPRA:
- The right to know what personal information we collect, use, disclose, or sell
- The right to request deletion of your personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
To exercise any of these rights, contact us at contact@solevo.ai. We will respond within 45 days.
7AI Interactions
Our AI agents are automated systems, not human representatives. When a user interacts with a Solevo-powered AI agent, that interaction is handled by an artificial intelligence system. Solevo-deployed agents are configured to disclose their AI nature at the start of any interaction in jurisdictions where such disclosure is required by law.
8Cookies
Our website does not currently use tracking cookies or third-party analytics. If this changes, this policy will be updated accordingly.
9Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
11Contact
For any questions, requests, or concerns regarding this Privacy Policy, contact us at contact@solevo.ai.